Last updated: 14 September 2026

Amber Cosmetics Company respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store and protect your personal data when you visit our website, make an enquiry, book an appointment or training course, complete a form, or otherwise interact with us.

Who we are

Amber Cosmetics Company provides beauty treatments and professional beauty training in Ascot, Berkshire.

For the purposes of UK data protection law, Amber Cosmetics Company is responsible for the personal information described in this privacy policy.

If you have any questions about this policy or how your information is used, please contact us at:

Amber Cosmetics Company

The Salon Space, Ascot, Berkshire

Email: hello@ambercosmeticsco.com

Information we may collect

Depending on how you interact with us, we may collect information including:

• Your name

• Email address

• Telephone number

• Booking and appointment information

• Information relating to courses or training you enquire about or attend

• Information you provide through consultation or enquiry forms

• Payment and transaction information

• Communications between you and Amber Cosmetics Company

• Information submitted through our website, social media or advertising forms, including Meta/Facebook and Instagram lead forms

• Technical information relating to your use of our website, where applicable

Where a beauty treatment requires relevant health or medical information for safety purposes, we may also collect information you provide through consultation forms. Where this constitutes special category data, we will handle it in accordance with applicable data protection law.

How we collect your information

We may receive your information when you:

• Contact us directly

• Book an appointment or training course

• Complete a consultation or enquiry form

• Submit a lead form through Facebook, Instagram or another advertising platform

• Contact us through social media, email, telephone or messaging services

• Purchase a product, service or training course

• Visit or interact with our website

How we use your information

We may use your personal information to:

• Respond to enquiries

• Contact you about a service or training course you have expressed an interest in

• Manage appointments, bookings and training courses

• Provide the services or training you have purchased

• Process payments and maintain appropriate business records

• Send important information relating to your appointment, booking or course

• Provide customer or student support

• Maintain the safety and suitability of beauty treatments

• Improve our services and customer experience

• Meet our legal, regulatory, accounting or insurance obligations

• Send marketing communications where we have an appropriate lawful basis to do so

Submitting an enquiry does not automatically subscribe you to general marketing communications.

Our lawful bases for using your information

Depending on the circumstances, we may process your information because:

Contract: it is necessary to provide a service or training course you have booked or to take steps at your request before entering into a contract.

Legitimate interests: it is reasonably necessary to respond to enquiries, communicate with customers and students, operate and improve our business, and protect our legitimate business interests, provided these interests do not override your rights.

Legal obligation: we need to retain or process certain information to comply with applicable laws or regulatory requirements.

Consent: where consent is required, including certain marketing activities or uses of special category information where applicable, we will ask for it appropriately. You may withdraw consent where consent is the lawful basis being relied upon.

Facebook and Instagram lead forms

If you submit your information through an Amber Cosmetics Company advertisement on Facebook or Instagram, the information you choose to provide may be shared with Amber Cosmetics Company by Meta.

We use this information to respond to the specific enquiry you have made, such as an enquiry about a beauty treatment or training course.

Information submitted through Meta’s services may also be processed by Meta in accordance with its own privacy practices.

Who we may share information with

We do not sell your personal information.

Where necessary to operate our business, information may be processed by trusted service providers that help us provide our services, such as:

• Booking and appointment software

• Website hosting and website service providers

• Payment processors

• Email and communications providers

• Advertising and social media platforms

• Cloud storage or business administration providers

• Professional advisers, insurers or authorities where necessary or legally required

We only share information where there is a legitimate reason to do so and take reasonable steps to protect your information.

International transfers

Some of the third-party platforms and service providers we use may process or store information outside the UK.

Where personal information is transferred internationally, we rely on appropriate safeguards or other lawful transfer mechanisms where required by UK data protection law.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting, insurance or regulatory requirements.

Retention periods may vary depending on the type of information and the service provided. When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

Marketing

Where permitted, we may contact you about Amber Cosmetics Company services, training or relevant updates.

Where consent is required for marketing, we will ask for it separately. You can unsubscribe from marketing communications or withdraw your consent at any time by contacting us or using an unsubscribe option provided in the communication.

Your data protection rights

Depending on the circumstances, UK data protection law gives you rights relating to your personal information, which may include the right to:

• Request access to your personal information

• Ask us to correct inaccurate information

• Ask us to delete your information in certain circumstances

• Ask us to restrict the way we use your information

• Object to certain uses of your information

• Request transfer of certain information

• Withdraw consent where we rely on consent

If you wish to exercise any of these rights, contact us using the details above.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.

Keeping your information secure

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Cookies

Our website may use cookies and similar technologies to operate the website, understand how it is used and, where applicable, support analytics or advertising.

Where required, you will be given choices regarding non-essential cookies through our website’s cookie settings.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes to our business, services or legal requirements. The latest version will always be available on our website.